Calling Customer Care

Okay people, something you should know when you call customer care (at least with cellular companies) is:
When they put you on hold...they can still HEAR YOU. You see sometimes they don't put you on hold, they just press mute so they can look up things and you can't hear what they're doing. So be warned, if you fart, curse, flush the toilet, etc. they can hear you.

Now, something else, if you call to change your billing address, have the new address written down. Something I find funny is when people call in wanting to know why their phone as been turned off. It's because they didn't pay the bill! Come on now, if you don't pay your bills things get turned off, common-freakin-sense.